Privacy Policy

This statement was last updated on 12/11/2012.

We are committed to protecting the privacy of all personal information obtained from you during your visits to this website. This privacy policy explains what personal information we may collect from you and the purposes for which it will be used. By using this website you give your agreement to the data practices described in this policy. We do update this Policy from time to time so please do review it regularly. For the purpose of the Data Protection Act 1998 our data controller is Alwyn White.

What information do we collect and how do we use it?
The types of information and uses are explained below.
When you register with our site, we may ask whether you would like to be added to our mailing list or to receive future updates from us, so that we can tell you about our services. If you are a registered user, we may use information we collect to offer personalised information when you use the website, notify you of changes to our service, ask your opinions and to help us improve our service to you.

1. Information that you provide to us
In operating our website we may collect and process the following data about you:
  • Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data and other communication data
  • Information that you provide by filling in forms on our website, such as when you register for information or make a purchase.
  • Information provided to us when you communicate with us for any reason.

2. Website usage information
We receive and store certain information whenever you interact with us. We collect website usage information from a number of sources:
  • Our web server.
  • URLs passed to us when you enter our site.
  • Some information entered by you on forms on the website.
  • Internet service providers.
  • Search engine companies.
  • IP addresses & Cookies.

We collect web usage information during your visits to our site including information on the date, time, page viewed or searched for, catalogues ordered, services used, referals made and other information relating to your browsing activity on our website.
Where you are a registered user of our website and have logged in, we may collect web usage information to enable us to build a demographic profile.
We may also use web usage information to create statistical data regarding the use of our website.
We may then use or disclose that statistical data to others for marketing and strategic development purposes, but no individuals will be identified in such statistical data.

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

  • To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
  • To meet our contractual commitments to you.
  • To notify you about changes to our website that may affect our service. If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you. If you are a new customer, we will only contact you when you have provided consent and only by those means you provided consent for.

3. IP Addresses
We use IP addresses to analyse trends, track users' movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

4. Cookies
On occasion we may gather information about your computer for our services and to provide statistical information regarding the use of our website.
Such information will not identify you personally. It is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.
Similarly to the above, we may gather information about your visits to the site by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on your computer as cookies contain information that is transferred to your computer. They help us to improve our website and the service that we provide to you.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies.
Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.

Disclosing your information
We may disclose your personal information to third parties:
  • Where we sell any or all of our business and/or our assets to a third party.
  • Where we are legally required to disclose your information.
  • To assist fraud protection and minimise credit risk.

Linking to other websites
This website may contain links to other third party websites. Anonymous visit or session information may be passed to other websites for the web usage information purposes described above. None of this information can be related to an individual user of the website. The operators of other sites may collect information from you which will be used by them in accordance with their own data protection policy.

This privacy policy applies only to our website. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Security
All information you provide to us is stored on secure servers. We use leading technologies and security measures to safeguard your information and keep strict security standards to prevent any unauthorised access to it. Where we have given you a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. You are responsible for keeping this password confidential.
Unfortunately, the transmission of information via the internet is not completely secure. While every reasonable precaution is taken by ourselves to protect your data, the transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Changes to this policy
We do update this Policy from time to time so please do review it regularly.

Your rights
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Should you wish to receive details that we hold about you please contact us using the contact details below:

Alwyn White
Ebrington Medical
1A Carrakeel Drive
Maydown Industrial Estate
Londonderry
BT47 6UQ

We welcome any queries, comments or requests you may have regarding this Privacy Policy.